Terms of Service
1. Acceptance
By using the FlightFlow mobile app, visiting flightapp.co, or opening a share link, you agree to these Terms. If you do not agree, do not use the service.
2. Service description
FlightFlow is a consumer flight tracking and notification service. We are not an airline, airport, or aviation authority. Data may be sourced from FlightAware, AeroDataBox, OpenSky, FAA, NOAA, and other strict processors listed in our Privacy Policy.
3. Data accuracy disclaimer
Flight data, including gate assignments, ETAs, lifecycle stage, and cancellation status, is provided "as is" without warranty. Even authoritative sources such as FlightAware can be wrong. Do not rely solely on FlightFlow for time-critical travel decisions. Verify with your airline before travelling to the airport.
4. Account and eligibility
You must be at least 13 years old. Anonymous use is permitted; an account is optional and required only for cross-device sync.
5. Subscriptions and pricing
Pro tier subscriptions are billed through the App Store or Google Play at launch and managed by RevenueCat. We give 90 days of notice before any price increase and honor your current price for the remainder of your current billing period. Lifetime purchases retain access to the Pro feature set as it exists at time of purchase. Future Pro features may vary, and store taxes and platform terms apply.
6. Permitted use and prohibitions
- You may use FlightFlow for personal, non-commercial flight tracking.
- You may not scrape, mirror, or resell the share-link surface (
/track/{token}) or any FlightFlow data feed. - You may not use the service to interfere with other users or to evade rate limits.
- You may not reverse engineer, decompile, or extract the source code beyond what is permitted by applicable law.
7. Compensation guidance disclaimer
EU261 and US DOT compensation guidance shown in the app is informational only and does not constitute legal advice. FlightFlow is not a claims management company.
8. Limitation of liability
To the maximum extent permitted by law, the FlightFlow operator is not liable for indirect, incidental, consequential, special, or punitive damages, including missed flights, missed connections, or transportation costs incurred in reliance on the service. Our aggregate liability is capped at amounts you paid us in the preceding 12 months. EU consumer-law protections that cannot be waived continue to apply.
9. Intellectual property
FlightFlow owns the app, brand, and underlying software. You own your personal flight records and may export them at any time via flightapp.co/data-deletion.
10. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, USA, excluding its conflict of laws rules. Disputes that cannot be resolved by contacting support@flightapp.co will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, except where prohibited by your local law. You may opt out of arbitration within 30 days of first installing the app by emailing arbitration-opt-out@flightapp.co. Nothing in this section limits your right to bring a small-claims action.
11. Changes to these Terms
We give 30 days of notice before material changes take effect. Continued use after the effective date constitutes acceptance.
12. Contact
Legal questions: legal@flightapp.co.