Accessibility Statement
FlightFlow is committed to making both the flightapp.co website and the FlightFlow mobile apps usable by people across disability, assistive technology, and browsing contexts.
Conformance status
We aim for partial conformance with WCAG 2.1 Level AA (Web Content Accessibility Guidelines, harmonized as EN 301 549 for the EU EAA Directive that came into effect 28 June 2025). "Partial conformance" means most of the site meets the criteria, but some parts may not yet fully conform. We do not claim full conformance without a third-party audit; an audit is planned for v1.1.
Accessibility features
- Dynamic Type. The iOS app respects the system text size all the way to the largest accessibility size.
- VoiceOver and TalkBack. Screens are designed with labeled controls and a predictable reading order. The share-recipient page exposes route, status, gate, ETA, and lifecycle text.
- High contrast. The site targets 4.5 to 1 contrast for normal text and 3 to 1 for large text. The app respects the system "Increase Contrast" toggle.
- Reduce Motion. Animations are disabled or shortened when Reduce Motion is on.
- Keyboard navigation. Every interactive element on the website is reachable via Tab and has a visible focus indicator.
- Captions. Any future marketing video will ship with captions in the user's locale.
- No motion-triggered controls. Nothing requires shaking, tilting, or specific gestures that cannot be replaced by a tap.
Known limitations
- The phone mockup on the homepage hero is decorative; the surrounding page copy carries the product claims.
- The
/track/{token}page currently renders route, status, gate, ETA, and lifecycle text rather than a live interactive aircraft map.
Technical specifications
The website is statically generated HTML5 plus CSS with small first-party scripts for theme switching, page transitions, and sticky-header state. WAI-ARIA 1.2 attributes are used where appropriate. The site is tested with VoiceOver (macOS and iOS) and TalkBack (Android).
Assessment approach
Current assessment is by self-evaluation against WCAG 2.1 AA success criteria. A third-party audit by an EAA-recognized vendor is planned within 12 months of launch. User testing with assistive-technology users will be conducted in v1.1.
Feedback
If you experience any accessibility barrier on flightapp.co or in the app, please contact accessibility@flightapp.co. We aim to respond within five business days and to remediate or provide an equivalent alternative as quickly as the issue allows.
Enforcement
If you are not satisfied with our response, you may complain to your national enforcement body responsible for the EU Accessibility Act. Examples:
- Germany. Bundesfachstelle Barrierefreiheit.
- France. ARCOM.
- Netherlands. Autoriteit Consument & Markt.
- Spain. Observatorio de Accesibilidad Web.
- Italy. AgID.
Date of last review
This statement was last reviewed on May 16, 2026.